But if it is not a wireless mouse, the mouse is broken. I bought a Genius product seven days ago. The mouse sensor data read performance will be impacted. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. You can also try it on a different laptop or another USB port to exclude the battery low problem.
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Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? The double click is tm-03022p button switch problem if you did not use any other firmware to update it.
I need a service manual to check for potential problems, so can repair it ourselves. The mouse is 2.
Change the place where you use the mouse, test whether the frequency is affected by another device or not. Unfortunately, we do not offer gn-03022p warranty on our products.
Only if the model has a special function or Macro key setting is when you need to install the driver. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.
Genius Product Support – Xscroll
If the problem is still the same, contact our customer support for assistance. If you cannot find the driver on our website that is higher than your OS, that gm-003022p there is no driver compatible with your O.
You can log in into your Amazon account and generate a Amazon return label. If you have any other questions, contact customer support for assistance.
We judge that the witch is broken, please contact customer support for assistance.
Genius XScroll G5 PS/2 Optical Mouse (Black)
The supported OS is always shown on gm-0022p package. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? The dongle, KB, and mouse require a code pairing process. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
The mouse fm-03022p not detected. Xscroll is a plug and play mouse, it works with any Windows OS. What is your global warranty on your products? We appreciate your feedback for your Genius product user experience. However, it cannot be turned on anymore. When you have SmartGenius setting problem, how to solve it? Check if your laptop recognizes the mouse or not in the Device Manager. Please refer to below links first and follow the setting steps.
Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.
If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Try to change the battery first. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.
I xscropl find the driver that supports my device, Hm-03022p am hoping you can develop a driver which can work with the latest versions of Windows and other systems. But if it is not a wireless mouse, the mouse is broken. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
Genius XScroll G5 PS/2 Optical Mouse (Black) Overview – CNET
How do I solve this? But if your mouse is a wire mouse, the mouse is broken. XScroll ioCenter for old model.