Choose ‘Refresh’ to update the list. There is one thing you can do which MAY fix the problem. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Move the belt a little at a time until it moves the scanner almost over the opening and then use your fingernail to move it over the opening. Follow this checklist to stop these prints: Europe, Middle East, Africa.

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HP Customer Support – Software and Driver Downloads

Any warranty support needed would be completed by the third party that sold the product. Modify your browser’s settings to allow Javascript to execute.

Put back the glass, the plastic cover and put the screw back in and turn the machine on and see if now comes to ready. See your browser’s documentation for specific instructions.

The serial number provided does not match the previously selected product. Email list of drivers.

Product sold by third party: Select your operating system and versionChange Detected operating system: Javascript is disabled in this browser. See your browser’s documentation for specific instructions.


How does HP install software and gather data? Operating System – Windows 7, Windows 8, Windows 8.

HP LaserJet 3380 Scanner Error

Warranty removed from product: The mirror is very difficult to see, but use a flashlight and you will see. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Select your desired files and a list of links will be sent by email.

It gets stuck because the reflection is not able to work because of dust or dirt in the mirror.

HP LaserJet All-in-One Printer – Driver Downloads | HP® Customer Support

We were unable to retrieve the list of drivers for your product. I had a film on the mirror, nothing seemed to work until I got out the alcohol prep pads. This tool applies to Microsoft Windows PC’s only. Choose ‘Refresh’ to update the list. Use a dry q-tip and clean the mirror a couple of times and then move the scanner back towards the right and then use the pliers to move it the rest of the way to the right side. This process scannef take several minutes depending on the number of warranties being checked.


The list of recommended drivers for your product has not changed since the last time you visited scannner page. Turn the laseriet off. Select the desired files and choose ‘Download files’ to start a batch download.

HP LaserJet All-in-One Printer User Guides | HP® Customer Support

This product has been exchanged for a new or refurbished product. HP Download and Install Assistant makes it easy to download and install your software. One or more of the values entered is not permitted.

Privacy Policy Terms of Use. We are unable to determine your warranty status for the product and serial number provided. It matches the product: Select your operating system and version.

Product has been exchanged: Not sure which drivers to choose?