Select an operating system and version to see available software for this product. Microsoft Internet Explorer 6 or higher. Asia Pacific and Oceania. Follow these steps to remove and then reinstall the cartridge. Please verify your product is powered on and connected, then try again in a few minutes.

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Incorrectly grasping the top of the printer for leverage.

Please make a different selection, or visit the product homepage. Clean the cartridge contacts. Select an ;rinter system and version to see available software for this product. Any warranty support needed would be completed by the third party that sold the product.

HP Photosmart C All-in-One Printer Series Driver for Windows 7 Driver – TechSpot

Or, view all available drivers for your product below. Europe, Middle East, Africa. One or more of the values entered is not permitted. Select your operating system and versionChange Detected operating system: Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab. How does HP install software and gather data? Select your operating system and version.


Remove the new cartridge from its package, and make sure that you touch only the black plastic. This product cannot be identified by Serial Number alone.

Lightly press down on the cartridge to release it, and then pull it toward you out of the slot.

The cartridge might need printter be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a cartridge or printer failure. Javascript is disabled in this browser. Javascript is disabled in this browser.

The tri-color cartridge is in the slot on the left. This tool applies to Microsoft Windows PC’s only.

HP Customer Support – Software and Driver Downloads

Would you like to view the product details page for the new product? The list of all available drivers for your product is shown above. Do not touch the copper-colored contacts or reattach the tape. Minimum system requirements – Macintosh. Solution and Diagnostic Data Collection.

If you remove the black cartridge, the printer prints slowly and the colors in the printouts might differ. Replace the problem cartridge If cleaning and reseating the cartridge does not fix the problem, replace the cartridge with a new, compatible HP cartridge. These errors, including ‘ Incompatible cartridge ‘ can occur with genuine HP cartridges under certain circumstances.


Insert the cartridge back into the correct slot. The carriage should move to the right. Press the Power button to turn on the product.

HP Photosmart C4200 All-in-One Printer series User Guides

This could take up to 3 minutes, depending on your computer and connection speed. If the product is off when the cartridge door is opened for access to the ph, the product will not release the cartridges. Remove, inspect, and then reinstall the cartridges A cartridge error message might display if a cartridge does not h; full electrical contact with the printer. Please return to the product information page and verify the numbers provided or try again later.